Managed Services
Make it easy to manage your technology budget and get unlimited support, systems monitored and all for a set price each month. Contact us about how our managed services support can help proactively stop problems and keep you and your staff working.
Technology Solutions Centred on You
We seek to form real partnerships with our clients. We don’t just look to understand their requirements but also the way they operate and what’s important to their business. We help you develop a business technology & services roadmap aligned specifically to achieve your business goals and objectives. We then provide solutions that get you working to your full potential.
Business Audits
Are you experiencing continual problems or simply general slowness in the office? We can help with professional check list based technology audits that identify problems and then we can recommend the necessary solutions - in many cases we can even save you money.
Disaster Recovery & Backups
Are you totally confident that your data is being properly backed up? What would happen if there was a flood, fire or theft and your server was gone? Can you trust that your backups are working? We ensure as part of our service that a regular test recovery is performed to ensure data is being backed up and you are safe from data loss worries.
Cloud Solutions & Virtualisation
Cloud is fast becoming a big deal on the corporate technology landscape. But with so many solutions being pushed, what is best for you? We can assist you in making plans to consolidate resources and in many case to save on support spend by virtualising your IT environment.
Tech Support For When You Need Us
We have team members available to provide you with support 24 hours a day every day of the year.
We also provide break-fix support. Simply pay by the hour for your service.
Why choose Assett?
- Manufacturer Independant
- End to end Solution Specialists
- Advanced Innovative Methodologies
- Attention to detail
- Honest & Transparent approach
- Right solution, Right size, Right cost
About Assett
Assett Professional Services are specialists in the supply and ongoing management of copier and printer fleets, IT Infrastructure, Point of Sale and Communications Technology.
Assett Professional Services have over 35 years experience delivering high quality technology solutions to businesses.
Technology Solutions Centred on You
We seek to form real partnerships with our clients. We don’t just look to understand their requirements but also the way they operate and what’s important to their business. We help you develop a business technology & services roadmap aligned specifically to achieve your business goals and objectives. We then provide solutions that get you working to your full potential.
Learn MoreOur Friendly Team
Our team have years of experience in a variety of technology environments. Importantly they are trained to understand that when you’re calling us that you’re after help, not someone with an attitude. We respond quickly to client requests and to explain solutions in a simple manner and then you understand what’s going on and can stay in control.
Button TextWe’d Love to Provide Support to You
We would love to be considered to be your trusted out-sourced technology department. We specialise in supporting small and medium companies with anywhere from 2 to 50 workstations. We can monitor your systems and in most cases have an issue rectified and back online before you even realised there was a problem.
For Superstar SupportAward Winning Team
We’re pleased to be recognised as an award winning business. Our entire team are coached to be friendly, on time and even to explain anything like technical jargon nice and simple and so you understand easily what’s going on and why. We have refined these processes in over 17 years in business.
We Make Ourselves Accountable
Our monthly reporting is presented in such a way so as to give you an at-a-glance look into how your technology environment is performing and we also highlight anything we feel needs special attention or improvement.
An Online Customer Portal
When you rely on us, we ensure it’s easy to be kept up to date. We give you your own customer support panel, where you can browse open tickets and where a particular issue may be up to. You can even give us an update on a ticket.
Set Onsite Visits
Unlike many companies you certainly don’t signup only to never see us ever again. Our Managed Services Wollongong programs include monthly or semi-monthly scheduled visits. And you can use those times to ask us any questions you may have or to provide feedback.