Managed services is outsourcing the responsibility of maintaining of your company’s operations. As your business grows, its requirements will continue to change. Today, more and more companies are adopting managed services strategies to ensure that they are staying relevant and up to date in today’s rapidly changing technology landscape.
An effective managed service solution needs to be a high priority for your business to ensure your systems are functioning properly and consistently. In-house support is costly and not realistic for small-medium businesses. Assett Professional Services can provide this support to businesses at an affordable rate.
Here at Assett, we manage the ongoing maintenance of your IT infrastructure, printer and copier services, unified communications, and more. By outsourcing this responsibility to us, you can focus your company’s time on reaching your business goals and objectives.
What are the Benefits of Managed Services?
By localising all of your external services to a single provider, you will not waste your valuable time calling multiple providers when trying to diagnose an issue. Simply report the problem to us, and let us solve it for you.
Lighten Your Workload
By outsourcing the responsibility of managing your services, you and your staff can focus your energy and resources on achieving your company’s overall goals and objectives.
With continued management and maintenance of your services, we can monitor how your business can scale your resources up or down to match the current market demands.
Routine backups, scans, updates, and monitoring means that your IT infrastructure remains up to date to help prevent cyber crimes. In the event of a cyberattack, plans will already be in place to get your infrastructure up and running as quickly as possible.
What We Do!
We apply our services in a simple process:
Step 1: Initial Consult
We will meet with you to develop an understanding of your business goals and objectives. These may include: reduced expenditure, business expansion, increased efficiency and profitability, or the creation of new processes within your company.
Step 2: Assessment
Using device management tools, we will analyse your equipment to determine how it is used within your company. We will then assess your purchasing process and cultivate a plan that will help you see the best results possible.
Step 3: Present Findings
We will then meet with you to discuss your current costs and the state of your infrastructure. Then, we will introduce our plan including our go forward strategy, new technologies, key benefits and pricing.
Step 4: Implementation
Using best-in-class software that integrates with your current systems, we’ll implement rules and processes that will help your business run cohesively. Then, we’ll provide training and access to our full-service Technical Support Centre.
Step 5: Ongoing Account Management & Review
Just because our solutions had a big impact doesn’t mean we’re finished. In our account management & review process we will frequently look at the performance of your managed service program and make sure that its aligned to your goals and objectives.